How do I contact support if my account is locked?
When you try to login on website and it shows a error: Kindly check if any of the proxy/firewall settings configured in your network is blocking the Websocket connection required for the seamless experience of the session. If so, kindly disable the extension and try again.
Kindly, contact our team immediately to resolve this issue:
1. 💬 You can submit your ticket with your message on the website (🔗 https://www.ybifoundation.org/)
2. 📧 Write an Email: support@ybifoundation.org
3. 📞 Call or WhatsApp on (+91) 966 798 7711
NOTE: In ticket, email or Whatsapp, kindly attach the screenshot to show the specific section where you are facing the difficulty.
Also, do share your Email id and course details.
Related Articles
What should I do if I suspect my account is hacked?
If you suspect your account is hacked or used by multiple unknown users, use the following measures: 1. Change your Password. Refer this article: ? Reset Your Password 2. Write us an email about this suspected to block your account immediately. ...Can I recover a deleted account?
No! you will not be able to recover a deleted account. If you have deleted your account, you need to create a new account and start fresh. You can use your same email id with which you have created your account before. Refer this article to create a ...How do I delete my account?
To delete your account on Ybi Foundation: Step-1: Login on Website and Click on My Dashboard ( ? - Click here to visit your enrolled course) Step-2: Click on Profile button Step-3: Click on Delete Account button How to delete my account?Can I change my account email or phone number?
No! Email id and mobile number is the root for account creation at Ybi foundation. You will not be able to change it after submitting the sign up form. In case you filled the wrong credentials in it, kindly create a separate new account with correct ...What security measures can I enable for my account?
To secure your account: 1. Set strong password for your profile. Refer this article: ? Instructions to Create a Strong Password 2. Change your passwords frequently to maintain account security.