How do I troubleshoot live session issues in mobile?
To view your live session in mobile:
Always Turn on Desktop Site mode by clicking on the 3 dots options in your browser Settings.
Related Articles
How do I troubleshoot video or audio issues?
To troubleshoot video or audio issues: 1. You can try clear your browser cache or login in incognito mode to avoid browser cache issues. 2. You can also check on another device to check the course availability for all. Refer this Article - ? How to ...Are there known issues with the platform?
You can explore our Knowledge base in ybi foundation Helpdesk to explore step-by-step instructions guide for troubleshooting common known issues on the platform. ?Click Here to Explore Knowledge Base - https://support.ybifoundation.org/portal/en/kbCan I access courses on a mobile app?
Yes, you can explore and access your enrolled courses in the Mobile App. Explore and Access your enrolled course in Mobile App Mobile App Link: ? Android app link - https://play.google.com/store/search?q=trainercentral+learner&c=apps&pli=1&c=apps ? ...What should I do if I can’t upload files?
If you are unable to upload a file, You can Join Live Doubt Class to get live online mentor support to upload your file as submission witout any error. ?Click Here to Join Live Doubt Class - ...What should I do if a course won’t load?
If you are experiencing loading issue in the course: 1. You can try clear your browser cache or login in incognito mode to avoid browser cache issues. 2. You can also check on another device to check the course availability for all. In case you are ...